Privacy Policy

This Privacy Policy describes how Emaan Commerce LLC. ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services to check for service availability and offers.

1. Information We Collect

We collect information that you provide directly to us, such as when you fill out a form on our website or speak with our call center. This may include:

• Contact Information: Name, address, email address, phone number.
• Property Information: Service address to check for availability.
• Communication Information: Records of your correspondence with us.
• Call Recordings: All calls to our call center are recorded for quality assurance and compliance purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To determine service availability from our partner providers.
• To refer you to service providers who can fulfill your request.
• To communicate with you, including for customer service and telemarketing purposes.
• To ensure quality assurance through call monitoring and recording.
• To comply with legal obligations and industry regulations.

3. How We Share Your Information

We are an independent business under the CCPA and we share your information with third parties to provide the services you request:

• With Updater Inc.: We provide your information to Updater Inc., our technology and referral partner, to process your service request through their platform.
• With Service Providers: Updater Inc. and we may share your information with third-party service providers to submit orders for services on your behalf. Your information will be handled by these providers in accordance with their own privacy policies.
• For Legal Reasons: We may disclose information if required by law, court order, or governmental regulation.

Important: By submitting your information, you affirmatively consent to this sharing.

4. Service Providers We Work With

We partner with leading service providers including:

5. Your Rights Under the CCPA

As a California resident, you have the right to:

• Know what personal information we collect, use, and disclose.
• Request deletion of your personal information.
• Opt-out of the sale of your personal information.
• Not be discriminated against for exercising your rights.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information.